5 things H.R. needs to know about shiftwork

Let’s start with this – My intent with this post is NOT to tell H.R. how to do their job. Rather, I want to round up many of the issues surrounding shiftwork in an effort to put the spotlight on those I have found to be most important to H.R. professionals. So, let’s get to […]

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Yes, it’s personal

I’m often asked “Jim, what is the single most important thing we, as an organization, can do to better facilitate a schedule change.” My answer is always the same – “Find a way to see the event through the eyes of a shiftworker.”  In other words, walk that mile in their shoes. Companies don’t change […]

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The impact of overtime on salaried personnel

Since president Obama signed (28 May 2016) legislation raising the minimum bar for salaried people to qualify for overtime, I have been getting two questions: (1) What does this mean and (2) How does it affect my shiftwork operation. The answer to the first if fairly straight forward.  If you have a salaried person at […]

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Change Management

Let’s suppose someone walked into your office and said, “I just did some math and it looks like we need to make a change.” At that moment, you should realize that the easy part of Change Management has just been completed. Yes, I’m saying that “Math is the easy part.” Putting pen to paper and […]

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Preparation is part of Doing

I just saw a post on LinkedIn where a LEAN expert mentioned that 20% of implementing LEAN is having the right tools. The other 80% is mindset. In other words, the table must be set in order for dinner to be served. It strikes me that this is an “oft-overlooked” phase of every project. I […]

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Be Careful What You Ask For – Part One

Once upon a time, about 28 years ago now, nearly every 24/7 operation in the country was using some version of a rotating 8-hour schedule.  Ten years ago, I used to ask large groups of employees if any of them have ever worked one of those outdated 8-hour schedules and inevitably, several hands would go […]

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The next generation of shift work schedules

As unemployment drops and wage pressures rise, companies are scrambling to find ways to attract people.  This is an especially challenging task for companies that work around the clock.  How can they be expected to attract people to jobs that require work on nights and weekends? Here is an example of two schedules that work […]

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Shift Schedules for the Food Manufacturing Industry

Shift work – The more you learn about it, the more you find out how much you didn’t know. I have friends that know very little about what I do for a living.  When I say “I evaluate, design and implement shift schedules,” they will respond with “Aren’t all shift schedules basically the same?” I […]

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