The Schedule Change That Looked Perfect — Until It Didn’t

Why employee involvement isn’t a nice-to-have—it’s the difference between success and costly failure By Jim Dillingham, Partner, Shiftwork Solutions The schedule looked excellent on paper. A pharmaceutical manufacturer needed to expand from 5-day to 7-day operations. Their engineering team designed a 12-hour rotation that provided perfect coverage, minimized overtime, and would delay a $15 million … Continue reading “The Schedule Change That Looked Perfect — Until It Didn’t”