What is the Worst Shift to Work? Night Shift? Afternoon Shift?

In my last post, I talked about shift workers’ preferred shift, which is the day shift, and the implications of that preference on worker satisfaction levels.  An obvious follow-on question to the preferred shift assignment is to understand shift workers’ least-preferred … Read the rest

In my last post, I talked about shift workers’ preferred shift, which is the day shift, and the implications of that preference on worker satisfaction levels.  An obvious follow-on question to the preferred shift assignment is to understand shift workers’ least-preferred … Read the rest

Everyone Wants to Work Day Shift, Right? Think again!

We all know that shift work, and especially night shift, is difficult. For some folks, it can lead to disrupted sleep patterns and non-traditional social interactions with friends and family members. As a result, it is a common perception that, … Read the rest

Use Your Data — Know Your Business

Over the last 30 years, I have evaluated the operations of hundreds of manufacturing, processing, mining, and service organizations. Three things I have learned from that work:

  1. Companies know their business, but their knowledge is incomplete. They shoot targets, monitor
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