Our consultants have experience in a wide variety of industries in the United States, Canada, Australia, and abroad. With each company we work with, our experience grows. Today, we bring our clients the insight that comes from working extensively with more than 200 companies.

While the employee issues are often consistent from industry to industry, technological and financial issues can vary widely. To demonstrate this, we have listed some of the industries and problems faced at companies that we have worked with in the past.

imageedit_4_5813835665Scroll through the carousel below to find examples of companies we have worked with in your industry.



Minerals: Coal, gold, lead, tin, nickel.

Technologies: Open cut, underground, room and pillar, retreat, longwall,
open stope.

  • The high cost of today’s mining equipment necessitates running all equipment
    for as many hours as possible every week.
  • Maintenance requirements frequently cause conflicts with production
  • Labor costs are a significant portion of the cost of mining. This results
    in lean staffing which, in turn, results in many problems associated with
    overtime distribution and absenteeism.
  • The marginal cost of additional production can make spot market sales
    very lucrative.


Types: Batch and continuous process, assembly lines, vertically
and horizontally integrated, high and low-tech.

  • Equipment costs vary widely from one manufacturing operation to another.
    If the equipment is expensive, companies strive to get the maximum utilization
    out of every piece. If equipment is relatively inexpensive, companies
    often buy more machines to increase production–until they run out of
    room to expand. Under both scenarios, shiftwork becomes a byproduct of
  • Production demands frequently vary with the seasons. This usually results
    in high overtime and temporary help utilization.
  • Often labor intensive, most manufacturing environments are strongly
    affected by local unemployment levels.
  • Many manufacturing companies produce hundreds of SKU’s at a single facility.
    This creates inventory and changeover problems.

Food Processing

Types: Beef, chicken, seafood, soups and gravies, canned foods, confectioneries,
snack foods.

  • In addition to normal manufacturing issues, food processing is often
    driven by sanitation requirements. Meeting these requirements reduces time
    available for both production and maintenance activities.
  • Seasonal demands vary more in food processing than in most other manufacturing
  • Freshness issues create numerous deadlines that constrain the operation.
  • Not meeting demands means cut orders and lost customers. All of these
    issues make an efficient and flexible shiftwork operation extremely important.

Refining, Chemicals, Pharmaceuticals

  • Huge capital investments require all oil refineries and many chemical
    operations to maximize their equipment utilization with schedules that
    cover 24 hours a day, 7 days a week.
  • While these types of schedules are ideal for continuous operations,
    they may fail to meet other scheduling needs of the organization.
  • Safety issues make dedicated training time essential to the safe operation
    of these plants.

Law Enforcement

Types: Local/county/city, state/providence, correctional.

  • Service and safety are paramount concerns for both the officers and
    the public.
  • Coverage is needed 24/7, with higher coverage usually needed during
    commute times and evening hours.
  • Governmental budgets are being squeezed even as populations (and therefore
    the workload) increases.
  • The opportunity to use alternative shifts like 10-hour shifts is greater
    here than in almost any other industry.
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Types: Books, commercial, direct mail, newspapers.

  • With the exception of newspapers, most printing operations function
    as huge job-shops. Every product is different.
  • Make-ready and changeover time management is essential to efficient
  • Equipment performance often varies significantly from machine to machine
    — yielding production improvements through equipment optimization.
  • Printing skills are readily transferred to new employers, making employee
    retention essential.